Numbers tell you what.
Your users tell you why.

Not even close. Chatbots are built to deflect support tickets. Orby is built for research — it asks precise questions about friction, confusion, and unmet needs. It doesn't try to resolve issues. It tries to understand them, then synthesizes what it hears into something your product team can act on.

Orby is designed for small teams. The entire output is one Friday email. No dashboards to log into, no calls to join, no reports to interpret. You spend about 10 minutes reading it, then you have a specific thing to try. That's it.

Orby is rate-limited by design — each user is asked at most once every 14 days, and only at moments you choose (post-action, on exit, after a specific flow). Our current average is a 38% response rate, which is unusually high because the question is timely and the interaction is short. Users don't feel surveyed.

You tell it. During onboarding you share the 2-3 things your team is genuinely uncertain about — "why are people leaving the onboarding flow?" or "what's confusing about the new pricing page?" Orby shapes its conversations around those questions, then listens for patterns.

All conversations are encrypted in transit and at rest. User responses are anonymized before they reach your report — you see themes and quotes, not names. You own your data and can export or delete it at any time. We don't train models on your conversations.

The beta begins June 2026. Founding members are onboarded in May — we'll spend that month getting Orby set up in your product, tuning the questions, and making sure the first Friday report is actually useful. The waitlist is currently open.